Issues Regarding Escelation, IRE for short.
Posted: Sat Mar 21, 2020 12:42 pm
Hello, I am Sebbe, also known as Fuyu or Thurma on station with a whole manifest of old characters behind me.
This is a difficult topic to properly type out as I'm not the best with words, nor do I understand everyone's feelings on the matter, so I will just write what I myself have seen people comment on and what we in general agreed on this thread being about during the discussion in Discord.
There are many ways to look at it with plenty of opinions and feelings on it, I ask that people who participate in the thread follow the rules and don't do jabs here, as that's why were are here in the first place.
So to start us off; It is hard to hold a productive discussion on Discord with all the text whizzing by, new people joining and old parties dissapearing to do their own thing all the time, the subject of the discussion changing and new people joining in again to put their opinions, questions and whatever else they wonder about in there.
I understand it's not easy to pay attention to all the text whizzing by, to read all the opinions and to filter out memes and genuine stuff.
But a problem appears when stuff gets escalated.
The discussion that sparked the discussion of where we should discuss things was of Staff Events, about them being announced or not, the differences, past mistakes etc.
I'm sure it must be very grating to see the same suggestions, the same ones you have tried as staff to implement and fail, get thrown out with the question "why have staff not done this?" Or remarks on staff policies and the general misguided consensus a lot of our players might have with information being filtered through person after person, changing it's meaning over time.
But a problem does appear when staff responds with a blanket insult to the community, escalating the discussion in one way or the other.
To both give the information needed about already having tried said thing and insulting the player-base in the very same message.
Even during the discussion on using the forums vs just using the discord, the concern on what I could describe as either a shutdown or just censorship got attempted mirrored to Discord in that it is just as easy, but the mirroring message about how same it was, was gain another escalation exhibiting the clear gap or wedge between players and staff we have gotten or always had over the years.
I'm sure there is a better way to put this issue as my train of thought relies on a lot of information I already have swirling around in my head, but the core issues I see are the following;
>Lack of information between the staff an playerbase.
I feel like almost, if not all of the biggest issues with staff from the playerside lies with "who tf are these people and why is all their responses to suggestions; 'Lol we tried that, stop discussing it' do they even play on the server?" Which I will admit is a thought I've personally been having for a while now, but I think from my own perspective it's mostly an issue since the staff roster is comprised of mostly Americans or people not awake when I am awake.
But nonetheless this is something I'd like see rectified in the future by opening some communication channels, maybe be less abrasive when you do chime in and not only appear on the discord to punish someone or shut something down.
Talk about suggested changes, talk about what's going on in the staff team, maybe share a general "what happened during staff meeting of march 24'th" or something.
>Escalating discussions.
And the main topic which spurred this thread creation.
Discord moves fast and discussion moves faster with emotions running high, talk of what happened in a round, server politics, world politics, whatever it may be.
It is important, especially as staff, to not join the conversation right off the bat with something negative, or even jabs at people, or give examples of staff actions that might seem quite extreme.
It is funny but we are actually having the same discussions on this on the server "Desert Rose" which is a 18+ Fallout server based off Bad deathclaw. Some of the staff there are also quite straight forward with their wording and come off as quite... scary. So we are having a discussion on stopping that in it's tracks.
I'm not quite sure how well put together this is, I'm sure Tempest could write a good summary with hir own fixes on stuff, but this is what I have now.
-Sebbe
This is a difficult topic to properly type out as I'm not the best with words, nor do I understand everyone's feelings on the matter, so I will just write what I myself have seen people comment on and what we in general agreed on this thread being about during the discussion in Discord.
There are many ways to look at it with plenty of opinions and feelings on it, I ask that people who participate in the thread follow the rules and don't do jabs here, as that's why were are here in the first place.
So to start us off; It is hard to hold a productive discussion on Discord with all the text whizzing by, new people joining and old parties dissapearing to do their own thing all the time, the subject of the discussion changing and new people joining in again to put their opinions, questions and whatever else they wonder about in there.
I understand it's not easy to pay attention to all the text whizzing by, to read all the opinions and to filter out memes and genuine stuff.
But a problem appears when stuff gets escalated.
The discussion that sparked the discussion of where we should discuss things was of Staff Events, about them being announced or not, the differences, past mistakes etc.
I'm sure it must be very grating to see the same suggestions, the same ones you have tried as staff to implement and fail, get thrown out with the question "why have staff not done this?" Or remarks on staff policies and the general misguided consensus a lot of our players might have with information being filtered through person after person, changing it's meaning over time.
But a problem does appear when staff responds with a blanket insult to the community, escalating the discussion in one way or the other.
To both give the information needed about already having tried said thing and insulting the player-base in the very same message.
Even during the discussion on using the forums vs just using the discord, the concern on what I could describe as either a shutdown or just censorship got attempted mirrored to Discord in that it is just as easy, but the mirroring message about how same it was, was gain another escalation exhibiting the clear gap or wedge between players and staff we have gotten or always had over the years.
I'm sure there is a better way to put this issue as my train of thought relies on a lot of information I already have swirling around in my head, but the core issues I see are the following;
>Lack of information between the staff an playerbase.
I feel like almost, if not all of the biggest issues with staff from the playerside lies with "who tf are these people and why is all their responses to suggestions; 'Lol we tried that, stop discussing it' do they even play on the server?" Which I will admit is a thought I've personally been having for a while now, but I think from my own perspective it's mostly an issue since the staff roster is comprised of mostly Americans or people not awake when I am awake.
But nonetheless this is something I'd like see rectified in the future by opening some communication channels, maybe be less abrasive when you do chime in and not only appear on the discord to punish someone or shut something down.
Talk about suggested changes, talk about what's going on in the staff team, maybe share a general "what happened during staff meeting of march 24'th" or something.
>Escalating discussions.
And the main topic which spurred this thread creation.
Discord moves fast and discussion moves faster with emotions running high, talk of what happened in a round, server politics, world politics, whatever it may be.
It is important, especially as staff, to not join the conversation right off the bat with something negative, or even jabs at people, or give examples of staff actions that might seem quite extreme.
It is funny but we are actually having the same discussions on this on the server "Desert Rose" which is a 18+ Fallout server based off Bad deathclaw. Some of the staff there are also quite straight forward with their wording and come off as quite... scary. So we are having a discussion on stopping that in it's tracks.
I'm not quite sure how well put together this is, I'm sure Tempest could write a good summary with hir own fixes on stuff, but this is what I have now.
-Sebbe